To supervise a team of Cargo Loading Agents to 

• load and unload cargo / mail into / from aircraft

• perform cargo /mail deliveries between CTOs, AMC and aircraft parking bays

To supervise the loading team to perform loading/unloading activities properly and safely

To operate ground support equipment to facilitate loading and unloading activities

To assist marshalling different equipment or vehicles approaching or withdrawn from the aircraft, such as tractor, loader, conveyor belt and passenger stair to ensure operational safety

To ensure sufficient loading equipment and manpower positioned as per Airlines requirement

Single point of contact for loading team during ground operations

Ensure the aircraft has been loaded in accordance with the Loading Instruction Form (LIF) and all locks are raised and locked

To certify that the aircraft is loaded in accordance with the loading instructions

To supervise and ensure a smooth cargo / mail handover and delivery

To ensure cargo/mail handling activities are performed in accordance with safety and security procedures

To communicate all procedural changes and requests to all staff and ensure their full awareness and understanding

To strictly follow the safety and security regulations

To follow up and report irregularities to Senior Supervisor / Duty Controller and carrier representatives

To carry out valuable cargo handling when necessary

To conduct briefing sessions for all working teams

To ensure all operation activities comply with laid down procedure 

To maintain discipline, efficiency, safety, security, appearance and morale in work teams

To attend training sessions when required

To complete other assignment allocated by his / her superior

To handle Special Cargo, including Pharma shipment and Tie Down Handling