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Passenger Services Officer

Department:

Employment Type:

Job Reference No.:

Passenger Services Department

Permanent

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Responsibilities

  • To provide passenger reception and check-in services to our passengers

  • To provide check-in service at Terminal, Hong Kong or Kowloon Airport Express Station, and Skypier

  • To answer passenger enquiries at Airline's Service Desk

  • To provide gate arrival and departure services

  • Perform queue management at check-in counter, boarding gate and transfer desk

  • To assist passenger at Self Check-in Kiosk and Self Bag Drop Counter

Requirements

  • HKCEE / HKDSE or equivalent

  • Good command of both written & spoken English and Chinese, including Mandarin

  • With good communication skills and customer-oriented

  • Candidate with more experience in passenger service will be considered as Service Leader

Privacy Policy
Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files within 6 months. 

How to Apply

Please send us your application with detailed resume by either:

  1. Mail to People Department, Hong Kong Airport Services Ltd., 4/F, Cathay House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong.

  2. Fax to 2928 3170.

  3. Email to recruitment@has.com.hk

Enquiry:

Whatsapp: 9190 4717

We offer an attractive benefits package, including discretionary performance bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding Program, on-the-job training.
**Apply to eligible positions**

Applicant Privacy Policy

Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files after 2 years. Read more about Personal Information Collection Statement.

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