24 September 2024
We are thrilled to be awarded the HKMA Special Award “Excellence in Performance Improvement”, that recognises our commitment to nurturing operational leaders through our comprehensive Passenger Services Operational Leadership Programme.
This programme is designed to build for best practices to provide customer services, equipping our leaders with in-depth knowledge of operational processes, regulations, and coaching skills. It fosters our colleagues to adopt a positive, customer-centric attitude mindset to drive customer satisfaction, enhance motivate to teams, encourage effective problem-solving and cultivate a positive organisational reputation.
"Thank you to HKMA for presenting this award to HAS. This recognition highlights our dedication to extensive training programs. We will continue to provide exceptional training to ensure we deliver the highest-quality ground handling services." said HAS General Manager Operations Xavier Wong.
A heartfelt thank you to our team and all departments for their support. We are committed to continually providing comprehensive training to our talents because we believe that happy employees lead to happy customers!
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