主要職責
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Assist the Assistant Operations Systems & Data Manager to coordinate all the project activities, logistic and system implementation readiness
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Actively participate in the planning implementation of various system projects and initiatives
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Supervise the system trial runs, UAT and manage the execution with planned implementation activities
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Working in conjunction with stakeholders to conceptualize and propose solution approaches
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Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, and task and workflow analysis for major and minor projects
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Engage with stakeholders through the project lifecycle with clear & timely communications to ensure that requirements are delivered with common understanding
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Assist in developing HAS platforms for data collection and reports generation. Develop formulated templates for end users upon requests. Routine monitoring data entries to maintain reports accuracy
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Liaise with the external consultants, resource planning and operations sections to review and fine-tune the business systems, with the objective to enhance the end-to end business processes and improve overall efficiency
入職要求
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Diploma or above in Business, Operations Research, Logistics, Information Technology, Statistics, or related disciplines
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Previous experience in the customer service industry is preferred
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Able to work independently and meet tight schedules
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Good command of written / spoken English and Chinese
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Good communication, interpersonal, and presentation skills
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Fresh Graduates are welcome
我們為員工提供優厚福利,包括酌情發放的工作表現獎、僱員/家屬機票優惠、僱員/家屬醫療福利、優於法例年假、假期、機場/集團員工優惠、良好晉升機會、培訓/資助計劃及在職培訓。
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